online exchanges

For assistance by phone, call the Season Ticket Office at 877-737-BWAY (2929).

1. Select 'My Account' from the top navigation menu. Login using your email or account number and password. 

2. After logging into your account, select 'manage this event.' If your desired event is not listed, select 'manage my tickets' and then navigate to the desired event using the months at the bottom of the page. 

Manage My Tickets.PNG
Manage My Tickets 2.PNG

3. Select 'Exchange seats' from the middle of the window, then check the box next to each seat you need to exchange and select 'exchange' from the top right of the window.

Manage My Tickets 3.PNG

4. Next, select the event you wish to exchange into and select 'continue.'

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5. Select your new seats from the seat map and select 'Checkout.' Please Note: You must enable flash in your browser to use the seat map. 

Select seats.PNG

6. The next two windows will confirm your exchange and indicate additional charges.

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Confirm Exchange.PNG

7. Select your delivery method on the next window and click 'continue.'

8. On the next two windows, select your payments and enter billing information. Your exchange is complete ONLY after you have selected 'Purchase Tickets.'

Enter billing info.PNG