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PATRON HEALTH & SAFETY

OUR PATRON HEALTH & SAFETY POLICY

We ask our audiences to join us in providing the safest space possible for patrons, cast, crew and staff. The following Health & Safety Policies are subject to change at any time, as a result of local conditions or national touring requirements. In the event these policies are changed, ticket holders will be notified via email.

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Masks are optional but welcome in the theatre

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Touchless entry with Mobile Tickets

All events utilize mobile ticketing only. Subscribers can learn more about managing your mobile tickets here. Single ticket holders can visit okcciviccenter.com/mobile to learn more about managing your Civic Center mobile tickets.

OKC Broadway and the Civic Center Music Hall do not allow refunds or exchanges. If you cannot attend a performance, you may transfer your tickets to friends or family or donate them back to the Civic Center Music Hall, in exchange for a tax deductible receipt. 

In addition, the Civic Center Music Hall has implemented their own Health & Safety Policy which includes increased sanitization and cleaning, hand sanitizer stations and more. You can view their entire policy online at okcciviccenter.com/health.

We continually monitor the situation and in an effort to follow the most up to date recommendations from health officials, we will update this policy as new information is presented. 

Should you have any questions or concerns about our Health & Safety policies, please contact us

Updated 10/27/2023 - SUBJECT TO CHANGE

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