The season upgrade window takes place after subscription renewals and upgrades are based on the date of which you renew. Subscribers will be notified in advance of their online upgrade window. Follow the step-by-step instructions below during your upgrade window to upgrade online.
For assistance by phone, call the Season Ticket Office at 877-737-BWAY (2929).
1. Select 'My Account' from the top navigation menu. Login using your email or account number and password.
2. After logging into your account, select 'upgrade now' from the left margin of the screen.
3. Select your current season package and click continue.
4. Next, select the performance you wish to upgrade into and select 'continue.'
5. You may be prompted to enable flash in your browser to use the seat map.
5. Select your new seats from the seat map and select 'Checkout.' Please Note: You must enable flash in your browser to use the seat map.
6. The next window will confirm your new seats and indicate additional charges. Click 'upgrade seats' to proceed to delivery and method of payment.
7. Select your delivery method of 'Mail' on the next window and click 'continue.'
8. The final two windows simply confirm your payment method and billing information. Your upgrade is complete ONLY after you have selected 'Purchase Tickets.'